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What is Direct Primary Care?We operate using a simplified and affordable membership based model called direct primary care (DPC). This model allows us to spend more time with you while keeping cost low, removes unnecessary layers between you and your provider, eliminates co-pays and other surprise after-visit fees seen with traditional insurance based care. DPC is an alternative path to accessing primary care services that doesn’t involve insurance.
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Is this concierge care?Technically no. Direct Primary Care is similar but much more affordable. Often Concierge providers charge an expensive yearly retainer (typically $2000 - $5000) and still bill your insurance. Both styles offer improved access to care and direct communication between patient and provider.
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What's included in Membership?A lot! Membership includes at no extra cost Appointments (includes in person, virtual) Annual preventative physical exam with urinalysis in office Care coordination with other clinics/facilities Diabetes education Electrocardiogram (EKG) once every year Medication program enrollment (free generic prescriptions mailed to you) Placing orders and referrals to other providers or facilities Set of blood tests (A1C, CBC, CMP, cholesterol) once per year at Labcorp Text messaging direct with your provider Removal of excess ear wax Review and interpretation of continuous glucose monitoring (CGM) data Offered at discounted rates Deeply discounted lab testing with Labcorp (Want another A1C? Only $6) Imaging (done elsewhere) we find you cash pricing or can use insurance Strep, Covid, and Flu rapid upper respiratory testing in office ($5 to $20)
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How much does membership cost?The $75 registration fee for each new member is paid at the time of enrollment and is non-refundable. This is a one time fee in addition to membership which has two payment options: MONTHLY PAYMENT OPTION: Individual (single person) membership is $75 per month Couples (two people) membership is $140 per month ANNUAL PAYMENT OPTION, 10% OFF: Individual (single person) membership $810 per year Couples (two people) membership $1,512 per year
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Is this health insurance?No. Papaya Primary Care is not health insurance. We offer Direct Primary Care membership, meaning we contract directly with you to provide primary care services for a low monthly fee, much like a gym membership. We provide primary care services to our members, and are not insurance. Since urgent care, emergent care, and specialty services are often unpredictable, we encourage members to carry some form of health insurance to help pay for unplanned and catastrophic expenses.
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Can I be a member if I have health insurance?We have lots of members with insurance who choose membership because it saves them money on healthcare. Insurance is simply a way to help fund healthcare. The Direct Primary Care model is self funded by you instead. Consider the cost of your premium, copay for appointments, the fee you get later after your visit, the cost for medications at the pharmacy, how much you are paying for blood work and imaging ... Papaya Primary Care may be a cheaper alternative. We provide primary care services to our members, and are not insurance. Since urgent care, emergent care, and specialty services are often unpredictable, we encourage members to carry some form of health insurance to help pay for unplanned and catastrophic expenses. Medicare & Medicaid Unfortunately, you are NOT ELIGIBLE for membership if you are eligible for or currently enrolled in Medicare or Medicaid or are receiving services through the Hillsborough County Health Care Plan (HCHCP) comprehensive managed care program.
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What are your hours?Appointments must be scheduled (walk-ins are NOT permitted). We are open: Monday through Friday 8:00 am to 4:30 pm Tuesdays virtual care only, no in person visits Closed Saturday and Sunday and Federal Holidays
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